Warranty

All Velocity Volts products include a Lifetime Warranty against factory defects or breakage under normal use. This warranty does not cover conditions beyond Velocity Volts' control, including but not limited to:

• Theft
• Vandalism
• Collision
• Product misuse or abuse
• Chemical reactions
• Corrosion or oxidation from environmental factors, such as coastal conditions or UV exposure

This warranty is valid for the original purchaser only. Proof of purchase is required for all warranty claims. Customers are responsible for shipping costs associated with warranty claims.

The Warranty does not cover:
(a) Any cosmetic damage, including scratches, dents, variations in color, or damage to exposed parts of the product or (b) any defects or damages caused by:

(i) Normal wear and tear.
(ii) Abuse, neglect, tampering, or misuse of the product.
(iii) Accidents, acts of God, or other events beyond Velocity Volts' reasonable control occurring after the purchase of the product.
(iv) Misapplication, overloading, or improper installation, including aftermarket welding.
(v) Improper operation, maintenance, repair, handling, transport, storage, or environmental conditions.
(vi) Unauthorized alterations or modifications to the product.
(vii) Damage occurring during shipping.

If your order arrived damaged, it's handled under our Refund Policy. Contact us within 7 days of delivery with photos of the item and the shipping box.

Velocity Volts is not responsible or liable for stolen products.

Email support@velocityvolts.com with your order number, proof of purchase, and photos of the issue. We'll review your claim and follow up with next steps.