Shipping policy

At Velocity Volts, we’re dedicated to getting your order to you as quickly as possible. Our fulfillment team strives to process and ship orders within 1 to 3 business days, excluding weekends and holidays. Once your order is on its way, the delivery time will depend on the shipping method you selected.

Order Processing:

Orders are processed within 1 to 3 business days (Monday - Friday), excluding weekends and holidays.

Shipping Methods:

We offer various shipping methods. Delivery times vary depending on the selected shipping method.

Tracking Information:

Upon placing your order, you'll receive an email containing tracking information after the initial 1 to 3 business day fulfillment period.

Shipping Delays:

Please be aware that once the carrier takes possession of the shipment, we cannot be held responsible for any shipping delays. In the event of a significant delay, please contact us.

Lost, Stolen, or Damaged Packages:

Once your order has been shipped and marked as delivered by the shipping carrier, responsibility for the package is transferred to you. We are not responsible for lost, stolen, or damaged packages after delivery confirmation. If you have any issues with your delivery, such as a missing or stolen package, please contact the delivery company directly to resolve the matter.

International Shipping:

We offer international shipping to select countries. Please note that international shipments may be subject to customs fees, taxes, and duties. These fees are the responsibility of the customer.

Customs and Duties:

Customers are responsible for any customs fees, taxes, or duties that may apply to international orders.